Welcome to Modern Folk! We specialize in handcrafted textiles, home goods and accessories with a focus on sustainability. We are passionate about color, texture and the unique quality of the handmade process.
We accept PayPal.
WITHIN THE US
We ship via USPS 1st Class (unless otherwise noted), delivery typically takes 3-5 business days (all items ship from the North Atlanta area). If you need your items sooner, we can gladly offer expedited shipping.
We ship via USPS 1st Class International. Shipping can take up to 6 weeks to some countries.
*We are not responsible for paying for any customs charges that may occur.
**All items sent internationally will be marked as merchandise and customs fees may be charged to the receiver. Receivers are responsible for paying customs fees in order for the items to be delivered. If a package is returned with unpaid customs fees, the buyer will be given the option to receive a refund, minus the cost of shipping, or the buyer can repay shipping to resend the package with the understanding that the intended receiver will be required to pay the customs fees for delivery to occur.
We ship to the address specified in your Etsy order. If the address is incorrect or undeliverable for any reason and the product is returned to us, the buyer will have the option to pay the shipping again and we will attempt delivery again with a different address, or the buyer can receive a refund for the product, minus the original shipping cost.
While we are not responsible for damage done during shipping, we will do our best to replace damaged products if at all possible. We will offer a refund if no replacement is available.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
In the case that an item arrives damaged or defective, we will readily accept returns free of charge. A photo will be required to show us the defective product, and we must be contacted at customer service (firstname.lastname@example.org) within a week of delivery. We will replace the item or offer a refund if no replacement can be made.
Please contact us regarding custom order and wholesale requests.